CAYS Inc. ("CAYS," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients and all users who visit our website or engage with our services. This Privacy Policy informs you about how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you accept and agree to the terms outlined here.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at seal@caysinc.com or call us at 726-239-2202.
Personal Information — We may collect your full legal name, contact information (phone, email, address), and identification type (not ID numbers, as prohibited by Texas law).
SMS Privacy — Phone numbers collected with SMS consent are used solely for essential service-related communications. Under no circumstances will we sell, rent, or share your phone number with third parties for marketing purposes.
Notarial Records — Texas law (Tex. Gov't Code §406.014) requires we maintain a journal of all notarial acts including date, document type, signer name and address, and identification type presented. We do not record government-issued ID numbers as prohibited by Texas Administrative Code §87.40.
Remote Online Notarization — Audio-visual recordings are retained for at least five (5) years per 1 Tex. Admin. Code §87.63.
Automatically Collected Information — We collect IP addresses, device/browser information, and usage data to improve our website.
Children's Data — Our services are intended for individuals over 18. We do not knowingly collect data from minors.
CAYS Inc. maintains a policy of minimal information sharing. We may share information with:
CAYS Inc. employs administrative, technical, and physical safeguards including encryption, access control, and secure storage to protect your information. While we strive to protect your data with reasonable safeguards, no method of electronic transmission is completely secure.
Notarial Journal Entries — Retained for a minimum of 10 years per Texas Government Code §406.014(a) as amended by Senate Bill 693 (effective September 1, 2025).
RON Records — Retained for at least five (5) years per 1 Tex. Admin. Code §87.63.
Customer Service Records — Retained up to five years.
Billing Information — Retained up to seven years for financial reporting compliance.
To request deletion of your information, contact us at seal@caysinc.com or 726-239-2202.
To exercise your rights, contact us at seal@caysinc.com or 726-239-2202.
We use cookies including essential cookies, performance/analytics cookies, and marketing cookies. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
CAYS Inc. reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated through prominent notices on our website or directly via email. Your continued use of our services after updates constitutes acceptance of the revised terms.